Our delivery service is free on all orders over $120.
Our Team aim to pack your order within 1 business day.
We ship to both Australia and New Zealand, with delivery timeframes varying slightly between the two.
AUSTRALIAN ORDERS
Free on orders over $120 and charged at $15 on orders under $120.
Once packed, orders are delivered using StarTrack Express, parcels are delivered to metro areas within 1-2 business days, while orders to regional areas can take 2-4 business days.
ORDERS TO NEW ZEALAND ADDRESSES
Free on orders over $120 and charged at $19 on orders under $120.
Our Team aim to pack your order within 1 business day.
Once packed, orders are sent from our Australian warehouse, and delivered within 10 business days.
Tracking details are emailed to you with a tracking link for NZ Post, which will handle your parcel once it arrives in New Zealand. To track your parcel throughout its entire journey, including the international leg, visit the Omni Parcel website and input your tracking number, this should look like "ACG0123456".
Orders are packed daily, Monday to Friday, excluding Public Holidays.
DO I NEED TO BE HOME FOR MY DELIVERY?
No, you do not need to be home to accept delivery, as Authority to Leave (ATL) can be selected on all orders at checkout.
When ATL is given, the courier will not require a signature for delivery, and will leave the parcel in a safe place. You agree that the parcel is deemed delivered when left at your address.
Please note, the indicated timeframes are approximate, and may vary during periods of high demand, or due to external factors beyond our control.